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  1. Mitte Help Centre
  2. Test Programs
  3. Alpha Test (US)

Alpha Test (US)

  • How do I store the water samples?
  • Can I keep the device at the end of the test period?
  • Do I need to keep the device connected to WiFi during the test period?
  • What does the package contain?
  • When am I expected to take water samples?
  • How do I return the water samples?
  • What feedback should I add to the Test Community?
  • What are the Terms and Conditions of the Alpha Test?
  • What happens if my device or a device part breaks during the test period?
  • What payment method should I use for Smart Refills during the Alpha Test?
  • How do I get new Mitte Home Cartridges and CO2 Cylinders during the Alpha Test?
  • What if I can’t use the device for a period of time?
  • How do I download the Mitte app?
  • How can I reset my Test Community password?
  • What is my Test Community login?
  • How long does the Alpha Test run for?
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