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  1. Mitte Help Centre
  2. Test Programs
  3. Beta Test

Beta Test

Useful information for our Beta Testers

  • How long does the Beta Test run for?
  • What is my Beta Community login?
  • Privacy Policy for Beta Tester
  • How can I reset my Beta Community password?
  • How do I download the Mitte app?
  • What if I can’t use the device for a period of time?
  • How do I get new Mitte Home Cartridges and Cylinders during the Beta Test?
  • What payment method should I use for Smart Refills during the Beta Test?
  • What happens if my device or a device part breaks during the test period?
  • What are the terms and conditions of the Beta Test?
  • What feedback should I add to the Beta Community?
  • How do I return the water samples?
  • How do I store the water samples?
  • When am I expected to take water samples?
  • What does the package contain?
  • Do I need to keep the device connected to WiFi during the test period?
  • Can I keep the device at the end of the test period?
  • Can I cancel my application?
  • My application was unsuccessful, what can I do?
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