Troubleshooting

Connectivity Issues

• I am unable to pair my Mitte Home device to my smartphones Bluetooth, what should I do?
• My WiFi is not discoverable, what should I do?
• What should I do if my Mitte Home device loses WiFi connection?
• What should I do if I change WiFi Networks?
• How do I forget the Bluetooth pairing with my Mitte Home device?

Device Issues

• Why are all of the notification lights on my device flashing?
• My Mitte Home device will not dispense water, what can I do?
• My Mitte Home has stopped during a dispense and all notification lights are flashing – what is wrong?
• Water is dripping from the nozzle after my dispense has finished. What should I do?

Cartridge Issues

• My device does not recognise the cartridge, what should I do?

CO₂ issues

• The device does not recognise the CO₂ cylinder although it is installed, what should I do?
• It sounds like my device is leaking gas, what should I do?
• The CO₂ cylinder has come unscrewed, what should I do?
• The water is not highly carbonated, what should I do?

App Issues

• What is a clean install?
• My Mitte app crashed, what should I do?
• The app update failed. What should I do?
• My Mitte app says "loading data failed" what should I do?
• My Mitte Home cartridge status is not counting down, what should I do?