Our return policy is only valid within Germany.
Return & refund policy
All Mitte Home Starter Kit orders have a 30-day return and refund policy from the day of delivery, "no questions asked".
All other Mitte products have a 14-day return and refund policy.
Note: Return and refund only applies to unopened Mitte cartridges and Mitte CO₂ cylinders, with the exception being the cartridge and CO₂ cylinder included in the starter kit.
Mitte warrants that Mitte Home and Refurbished Mitte Home devices will under normal home use be free of defects in materials and workmanship, including functionality, material or production defects, for two years following the date of purchase.
In case of any defects, please contact Mitte Customer Success.
More information: Mitte Warranty conditions for Mitte Home