My WiFi is not discoverable, what should I do?

The Mitte-App will prompt you to connect to your WiFi Network during onboarding. If your WiFi network is not discoverable:

1. Check that you typed in the correct password
2. Check your WiFi coverage with another connected device such as your smartphone
3. Change the location of Mitte Home closer to your router for a stronger network signal
4. Close and reopen the Mitte-App to restart the scan for available networks
5. Power cycle your WiFi router by switching it off and on
6. Power cycling the device by removing it from power and reconnecting it

If these suggestions do not resolve your issue please contact Mitte Customer Success via our online request form for further assistance.